Toast Integration & API Access Email Walk Through

Toast POS Integration:

In order for Lunchbox online orders to populate properly (and for all reporting to be correct), Lunchbox must be set up to integrate with Toast. In order to do that, Lunchbox needs to be granted access to your Toast Dashboard. The following actions MUST be completed in order to start configurations:

Toast API Access Email:

Step 1: Email Toast requesting Lunchbox API Access at integrations-support@toasttab.com - this can be found on the General Ops tab in your restaurant-specific Configuration Workbook located in your Google Drive.

Sample Toast Email Template

NOTE: Please have the Client Success Manager (CSM) & Delivery Manager CC’d. This must be completed within three (3) days of project kick-off in order to ensure your location stays on track. 

WARNING: When a restaurant partner is opting into Lunchbox Loyalty it is important to remember that the Toast Loyalty API has to be set to active and Lunchbox needs to be granted access to the Toast Loyalty API. This will enable the Rewards Button for scanning loyalty and manual entry purposes. If you are experiencing errors check that this is complete with your Toast Rep. 

Step 2: Once the Restaurant has been granted API access an email will be sent from Toast to delivery@lunchbox.io. The email will look like this: