Searching for Gift Cards

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Gift Cards Overview

A Gift Card is not a physical card; it is a method of transaction that is digital-only. The following are special characteristics of Gift Cards:

  • Gift Cards can be spent in-store through Scan-To-Pay.
  • Gift Card purchases and balances require a minimum value of $10.
  • There are no maintenance fees or expiration dates.
  • Gift Cards can only be purchased in-app with the credit card on file.

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Gift Card Overview

The Search For Gift Cards page allows you to search and filter Gift Cards by:

  • Type: Perform a search for type by either Preload or Gift Card.
  • Sender Name, Email, and Phone: Input search data into field(s) as needed.
  • Recipient Name, Email, and Phone: Input search data into field(s) as needed.
  • Date Issued: Select a date range (or custom range) based on desired search criteria.

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In the Gift Cards section of the page, you can view the list of Gift Cards, which will list the following:

  • Sender: Sender's name.
  • Sender Contact: Sender's email address or phone number.
  • Recipient: Recipient's name.
  • Recipient Contact: Recipients email address or phone number.
  • Date Issued: The date that the Gift Card was issued.
  • Type: Gift Card or Preload.
  • Amount: The amount on the Gift Card.

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Viewing Gift Card Info per User

While in the Gift Cards section of the page, you can click on a row to be provided with detailed information about the selected user's Gift Card.

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The following information (on the selected Gift Card) is provided:

  • Details Section
    • Amount: The amount of money placed on the gift card.
    • Date Issued: The date that the gift card was issued.
    • Card Number: The card number associated with the Gift Card.
    • Message: A custom message delivered for the recipient. 
    • Is Redeemed?: Whether or not a guest has transferred the Gift Card balance to their account balance.

NOTE: Gift Cards can be redeemed on any platform as long as it is in the guest's wallet.

  • Sender Section
    • Name: The name of the person who sent the Gift Card.
    • Contact Type: The contact method for the sender (email or phone).
    • Contact: The sender's contact information (email or phone).
  • Recipient Section
    • Name: The name of the person who will receive the Gift Card.
    • Contact Type: The contact method for the recipient (email or phone).
    • Contact: The recipient's contact information (email or phone).

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Support Articles

Scan-To-Pay

Wallet

 

 

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