Lunchbox Order Aggregation
Proprietary Product of the Lunchbox Restaurant Technology Suite
Since the pandemic, digital ordering and third-party delivery have created a revenue boon for many restaurant operators. Increased demand for digital ordering via third-party marketplaces such as DoorDash, GrubHub, and Uber Eats, has broadened market access for restaurants, bringing new customers and significant off-premise order growth.
While this new revenue source has proven to be very lucrative for operators, new operational and technology challenges have typically introduced order management problems that impact FOH and BOH efficiencies. Restaurants seeking to grow online ordering will work with multiple marketplaces, and in many cases, multiple POS systems. In this situation, a restaurant’s existing technology stack is usually not able to provide the seamless disparate systems integration and menu curation capabilities needed to automate multi-channel ordering flows.
Lunchbox Order Aggregation allows operators to consolidate all third-party marketplace orders with Doordash, Grubhub, EZcater, UberEats, Postmates, and Skip the Dishes, pulling all order information into a restaurant's point of sale (POS) system(s). Menus are automatically kept up to date, including 86'd items and business hours.
Through the use of the Lunchbox Order Aggregation system, restaurants are able to throttle incoming orders and communicate seamlessly to automate the ordering and delivery process with 3rd-party marketplaces. Order Aggregation employs smart business intelligence and AI to facilitate the implementation of 3rd-party marketplace menus, images, prices, and more.
With Lunchbox Order Aggregation, restaurants are enabled to dramatically increase their off-premise order revenue through the following product features:
How It Works
Benefits for Restaurant Operators
Direct Marketplace Updates
Update all marketplace menus and prices in real-time, including 86’d items, through the restaurant’s POS system(s).
Automated Business Hours
Business hours, seasonal hours, and temporary closures are automatically uploaded and updated across 3rd-party marketplaces.
Deploys unique ‘Smart Menu’ technology that automatically adapts POS menus to 3rd-party menu structures/features and limitations.
Control how many orders can be placed based on order volume, time of day, or dollars spent on a store-by-store basis.
Optimized Order Management
Orders are held and then sent to the restaurant’s POS system(s) ‘just-in-time’ for optimal driver pick-up timing.
Learn more about Lunchbox Order Aggregation.